Customer Relationship Management (CRM)
All info at your fingertips
Dr.DOC is the perfect platform for effective Customer Relationship Management in order to provide superior services to your customers and to gain very high levels of customer satisfaction. Dr.DOC CRM is focussing on supporting your sales targets by systematic optimisation of sales activities, from well-arranged reviews of the history of sales activities to generation of customer-specific information.
Consequently, the customers can be always served with up-to-date information, latest offerings for products and services. This ensures the current status of information being always ready to hand for every customer.
Features
- Contact manager
- Outlook integration
- Calendar functionality
- Export- /Import functionality
- Reminder functionality
- Mail-merge and E-mailing functionality
For linking a CRM system to Dr.DOC numerous interfaces are available.